Privacy Policy
This is a general template. Please review it with a legal professional before launch and adjust to your circumstances.
Crime Scene Cleaning Brisbane (“we”, “us”, “our”) respects your privacy. Given the sensitive nature of our work, confidentiality is central to everything we do. This policy explains how we handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect only the information needed to respond to your enquiry and provide our services — typically your name, contact details, the location requiring attention, and any details you choose to share about your situation.
How we use your information
- To respond to enquiries and provide quotes.
- To carry out and coordinate the services you request.
- To liaise, with your authorisation, with relevant parties such as family members, executors, property managers or insurers.
- To meet our legal, safety and record-keeping obligations.
Confidentiality
We treat every engagement as strictly confidential. We do not discuss your situation with anyone you have not authorised, and we do not disclose client details except where required by law.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We retain information only as long as necessary for the purposes above or as required by law.
Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us.
Contact us
For any privacy questions or requests, contact us at admin@crimescenecleaningbrisbane.com.au or call 1800 293 069.